Privacy Policy

Our Commitment to Your Privacy

At PatriotHill Calexico Tree Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. We are committed to being transparent about our data practices and giving you control over your information.

Information We Collect

Contact Information

When you request a quote or contact us, we collect information you provide such as your name, email address, phone number, and property address. We also collect details about your tree service needs to provide you with accurate estimates and appropriate services.

Service Information

When we provide services to you, we keep records of the work performed, including dates, services rendered, and payment information. We may also take photos of your property for our records and quality assurance purposes.

Website Usage Information

Like most websites, we automatically collect certain information when you visit our site. This includes your IP address, browser type, device information, and pages you visit. We use this information to improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide you with tree service estimates and complete the work you request
• Communicate with you about appointments, services, and payment
• Improve our services and customer experience
• Send you important updates about your service or our business
• Comply with legal obligations and maintain business records
• Respond to your questions and customer service requests

We do not sell your personal information to third parties. We will never share your information for marketing purposes without your explicit consent.

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure storage of customer records, restricted access to personal information, and secure communication channels for sensitive data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You should also take steps to protect your own information, such as keeping login credentials private.

Information Sharing

We may share your information in limited circumstances:

• With service providers who help us operate our business, such as payment processors or scheduling software
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our customers or others
• With your consent, such as when you ask us to coordinate with other contractors or property managers

Any third parties we work with are required to protect your information and may only use it for the specific purposes we authorize.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device that help us remember your preferences and provide better service.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. We use analytics tools to understand website traffic and user behavior, which helps us improve our online services.

Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to legal retention requirements
• Opt out of marketing communications at any time
• Ask questions about our privacy practices

To exercise these rights or if you have privacy concerns, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. For significant changes, we may provide additional notice such as an email notification to our customers.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: